Terms and Conditions


These terms apply both to browsing our site and to purchasing goods and/or services on our site.

This website https://transgtnrentacar.com ("the site") is owned by Trans GTN & Rent Car Travel, NIT. 901475954-8, which operates as TRANS GTN RENTA CAR.

In these terms and conditions, the expressions “we”, “us” and “our” refer to TRANS GTN RENTA CAR.

Use of the Site is governed by the policies, terms and conditions set forth below ("Agreement"). Please read them carefully. Your use of the site indicates your acceptance of the Agreement. If you do not agree with any of the terms and conditions of this Agreement, you must not use the site. These terms and conditions will supersede any subsequent terms or conditions included in any purchase order, whether or not such terms or conditions are signed by us.

By registering an account on the Site, you grant us the right to retain the information you provide in our customer database and to use such information (including Personal Information, as defined below) for purposes related to our business, including the marketing of our products and those of our related entities and affiliates. You can easily remove your information from the customer database by accessing your account and deleting it or by sending us a message requesting to delete your account from our database.

The security of the information provided by you on the site is important to us and we will take reasonable technical and organizational precautions to prevent the loss, misuse or interference, as well as unauthorized access, modification or disclosure of your information. staff. Please see our Privacy Policy, which is incorporated into this Agreement, for more information on how we will handle your personal information.

We reserve the right to modify the site and the Agreement at any time. The modifications will be effective immediately after their notification on the site [excluding orders in process]. Your continued use of the site after such notification will constitute your agreement to be bound by the modified terms and conditions.


In these conditions of use of the website, the following rules of interpretation apply:

  • headings are for reference purposes only and in no way define, limit or describe the scope or extent of any provision in these Website Terms of Use;

  • These Conditions of Use of the Website may not be interpreted against the Owner by the mere fact that he has prepared them;

  • the singular includes the plural and vice versa;

  • a reference to a "person" includes an individual, business, corporation, corporate body, partnership, unincorporated entity, association, government agency, or any other entity; Y

  • the meaning of general words is not limited by specific examples introduced by "including", "for example", "in particular" or similar expressions.

Applicable law and jurisdiction

The laws of Antioquia, Colombia, govern this Agreement. You and we irrevocably submit to the non-exclusive jurisdiction of the courts of Antioquia, Colombia, and to the courts competent to hear the remedies of said courts.

If any part of this Agreement is held void, illegal or unenforceable, only that part of the Agreement will be severed from the Agreement and all other terms will remain and apply.

You may not assign any rights or obligations under this Agreement without our prior written and signed consent.


If you are browsing the site, these terms apply.

Legal capacity to carry out transactions

If you are under the age of 18, you may not order through this site. By using this site, you represent and warrant to the owner that you are over the age of 18. In the event that the owner suffers any damage or other losses as a result of a transaction made by a minor, we reserve the right to seek compensation for such losses from their parents or guardians.


This site uses "cookies" to help personalize your online experience. Cookies are text files or a packet of information that a web page server places on your hard drive to more effectively identify and interact with your computer. There are two types of cookies that can be used on this site: persistent cookie and session cookie. Persistent cookies are placed by your web browser in the "Cookies" folder on your computer and remain in that folder after you close your browser, and may be used by your browser on subsequent visits to this site. Session cookies are temporarily kept in your computer's memory and disappear after you close your browser or turn off your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies can collect and store personal information about you. The Owner extends the same privacy protection to your personal information, whether collected through cookies or from other sources.

You can set your Internet browser to accept all cookies, reject all cookies, or notify you when a cookie is being sent. Please refer to your Internet browser instructions for more information on these features. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site.


Our goal is to provide our users with the best possible experience when visiting the site.

  1. For this we can, without prior notice, change the functionalities, including, but not limited to, the design, the service provider, the products, the transport companies, the prices, etc. anytime.

  2. We cannot guarantee that you will be able to access the same functionality that you have been able to access on previous visits to the site should these changes be made.

  3. We reserve the right to modify these Website Terms of Use and any other policies on this site at any time and at our sole discretion, and such changes, unless otherwise stated, will be effective immediately. Your continued use of this site will signify your acceptance of such changes. We reserve the right, without notice and in our sole discretion, to change, suspend, discontinue or impose limits on any aspect or content of this site or the products offered through it.


You acknowledge and agree that nothing in this Agreement transfers or assigns any of our intellectual property rights (including copyrights, trademarks, patents, and designs) to you.

  1. Unless otherwise specified, all materials appearing on the site, including text, site design, logos, graphics, icons and images, as well as the selection, assembly and arrangement of themselves, are our exclusive property.

  2. All software used on the site is the exclusive property of us or our software providers.

  3. You may use the content of this site only for the purpose of shopping on this site or making a request for our services on this site and for no other purpose.

  4. No material on the site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved.

  5. Any unauthorized use of the materials appearing on the site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.


Prices are subject to change without notice. The information on the site regarding prices, products and specifications is believed to be accurate and reliable at the time of publication, but is subject to change without notice. No returns, refunds, or credits for price difference.


We may from time to time run promotions, events and contests, or offer discounts or free items with certain purchases. These will be offered at our absolute discretion and we are not responsible if notifications of such offers are not distributed. Your personal information may be used as mentioned above and in accordance with our privacy policy to notify you of such offers. You can unsubscribe from receiving such marketing notifications.


This Agreement governs your conduct related to the customer satisfaction and evaluation service we offer. In the event of a conflict between our Privacy Policy and these Terms of Use, these Terms of Use will apply with respect to the Satisfaction and Evaluation Service.

By submitting any content to the Satisfaction and Rating Service, you represent and warrant that:

  1. you are the sole author and owner of the intellectual property of the content

  2. you have voluntarily waived all "moral rights" you may have in such content

  3. all content you post is accurate

  4. you are at least 18 years old; Y

  5. use of the content you supply does not violate these terms of use and will not cause injury to any person or entity.

Furthermore, you agree and warrant that you will not submit any content:

  1. that you know to be false, inaccurate or misleading

  2. that infringes the copyrights, patents, trademarks, trade secrets, or other proprietary rights or rights of publicity or privacy of any third party

  3. that violates any law, statute, ordinance, or regulation (including, without limitation, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising)

  4. that is, or may reasonably be considered, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, corporation or business;

  5. for which you have been compensated or granted any consideration by third parties

  6. that includes any information that references other websites, addresses, email addresses, contact information or telephone numbers; either

  7. that contains computer viruses, worms, or other potentially harmful computer programs or files.

You agree to indemnify and hold us (and our officers, directors, agents, affiliates, joint ventures, employees, and third party service providers) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown (including reasonable legal costs), arising out of your use of the Satisfaction and Rating Service or your violation of these Terms of Use, any law, or the rights of any third party.

For any content you submit, you grant us a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, and/or sell and/or distribute such content and/or incorporate such content in any form, medium or technology throughout the world without compensation to you.

All content you submit may be used at our sole discretion. We do not guarantee that you will be able to edit or remove any content you have submitted. Reviews and written comments are generally posted within two to four business days. However, we reserve the right to remove or refuse to post any review for any reason. You acknowledge that you are responsible for the content of your evaluation. No content you submit will be subject to any obligation of confidentiality on our part, or that of our agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your assessment, you agree that we (and our third-party service providers) may use your email address to contact you regarding the status of your assessment and for other administrative purposes. .


  1. Nothing in this Agreement is intended to limit Customer's rights under the Competition and Consumer Act 2010 (Cth). If the Competition and Consumer Act 2010 (Cth) or any other legislation provides that there is a warranty in relation to the provision of this site, and our liability for breach of such warranty cannot be excluded but may be limited, the exclusion clauses applicable will not apply to such liability and instead our liability for such breaches will be limited (at our option), in the case of a supply of goods, to replacement of the goods, supply of equivalent goods, repair of the goods or, in the case of a supply of services, for us to supply the services again or to pay the cost of supplying the services again.

  2. Notwithstanding subsection (a), we will not be liable for any loss or damage, however caused (including, but not limited to, our negligence) suffered by you in connection with this Agreement or the your use of the site or any website linked to it.

  3. The site may be unavailable from time to time and we cannot guarantee your use without failure, disturbance or interruption of the site.

  4. By accepting the terms and conditions of this Agreement, you agree to accept sole responsibility for the legality of your actions while using the site under applicable laws and that we have no responsibility for the legality of your actions.

  5. You agree to indemnify us for all damages, losses, penalties, fines, expenses and costs (including legal costs) arising out of or related to your use of the site, any information you provide to us through the site, or any damages you may cause to the site. This indemnity includes, without limitation, liability related to copyright infringement, defamation, invasion of privacy, trademark infringement, and breaches of the Competition and Consumer Act 2010 (Cth).


The Site may contain links to other websites on the Internet that are owned and operated by third parties. Links are provided for convenience only and may not be current or maintained. We are not responsible for the content, privacy policies, terms, or practices of any third party websites or services.



When making a purchase through the Site, we will ask you for personal information such as your name, address, contact numbers and email address ("Personal Information") and upon providing such information you will be presented with 2 options.

  1. Use Guest Account: Your personal information will not be retained and will only be used for this purchase transaction and related correspondence. You will not be able to update your delivery address or obtain details about the fulfillment of your order through the site.

  2. To create an account and become a member, the site saves your personal information for easy use on future visits to the site. Your personal data is stored securely on specialized servers. You can also update your details at any time and easily check the status of your order. Your data may be used to contact you about offers and new products. You can unsubscribe from receiving these marketing communications.

Username and password

Upon registering on this site, you will be provided with a username and password to access your account. You are responsible for maintaining the security of your password for this site. The Owner will not be responsible for any loss or damage arising from or related to the breach of this security obligation. You agree that the Owner shall have the right to assume that any person using this site with your username and password is you or your authorized representative.

You must immediately notify the Owner of any known or suspected unauthorized use of any password or any other breach of security.

User information

To register an account on this site, you must agree to these website terms of use and provide the Owner

  • A valid e-mail address

  • accurate billing and contact information (including your mailing address and the name and phone number of your billing contact and authorized administrator); Y

  • any other information that may be required by the Owner during the registration process.

You must update this information to maintain its accuracy at all times.

You represent and warrant to Owner that all information provided to Owner by you, including information provided by you through our account registration module or entered into your account profile, is true and not misleading and does not violate any law or applicable regulation or any person's intellectual property or other rights.

Multiple accounts and automatic account opening

A person may not maintain more than one account on this site. Accounts registered by "bots" or other automated methods are not permitted.


  1. Unless we expressly state otherwise, receipt of an electronic or other receipt message regarding your order does not signify our acceptance of your order, nor does it constitute confirmation of our rental offer.

  2. We reserve the right, at any time after receipt of your order, to accept or reject your order for any reason.

  3. Orders may be canceled for reasons including, but not limited to, product out of order, error during the order process, pricing, product description, product image, or site errors.

  4. We may also require verification or additional information before accepting any reservation.


  1. We sell our services only to end customers.

  2. Once your data and payment have been confirmed, the service will be confirmed to the user by email.

  3. We advise you to carefully review all service requests before completing the reservation process.


  1. The delivery times provided on the website are estimates only and are not obligations for us.

  2. We will not be responsible for delays, losses or damages arising from deliveries.

  3. All reasonable attempts to notify you of any changes will be made using the details you provide to us during the order process.


Prices are subject to change without notice. The prices of our products may change from time to time and we advise you to check the most recent and up-to-date prices that will appear on our website at that time.

  1. Payment is due at the time the order is submitted and must be received in full prior to shipment.

  2. All product prices, delivery and other charges are in Colombian pesos.

  3. All payments will be made at the price in Colombian pesos and payments made from a foreign institution may vary depending on the exchange rate that varies from day to day.

  4. Payment options and details of accepted credit cards are provided at checkout and upon verification of your order and acceptance of the terms and conditions of purchase.

  5. There may be duties and taxes added to your package by the destination country in the event that we must ship internationally, for which you will be responsible, at the time of delivery, and which are not included in your order total.

  6. If the payment is refused or we do not receive your payment, the order will be rejected.

Credit and debit card payments

Major credit and debit cards are accepted. Please note that in some cases we may not be able to accept credit cards issued by banks outside of Colombia. The Owner does not charge additional transaction fees for paying by credit card.


Although our website hosting providers employ secure technology for transactions with our customers, we will not be liable for any damages, including consequential losses (whether direct or indirect), that may be suffered by a customer whose credit or debit card information or bank account is used fraudulently or in an unauthorized manner by anyone other than the Owner.

The Owner may request further information from you, such as a copy of your credit card or other identification documentation, as part of our internal validation procedures. These procedures help protect bank and credit card account holders from online fraud. Until your order has passed our internal fraud prevention checks, your order will remain in a pending status. If more information is requested and you do not provide it within the period that the Owner deems appropriate to your

discretion, your order will be canceled and, if your payment has been received, will be returned to you.


Póngase en contacto con nosotros aquí o puede enviarnos un correo electrónico a rentas@transgtnrentacar.com

Cra 43A #7-50, El Poblado