Privacy Policy

Your privacy is important to us. Trans GTN Renta Car's policy is to respect your privacy regarding any information we may collect from you on our website,

1. Information we collect

Registry data

When you visit our website, our servers may automatically save standard data provided by your web browser. It may include the Internet Protocol (IP) address of your computer, the type and version of your browser, the page you are visiting, the time and date of your visit, the time spent on the page and other details.

device data

We may also collect data about the device you use to access our website. This data may include device type, operating system, unique device identifiers, device settings, and geolocation data. What we collect may depend on your individual device settings and software. We recommend that you check the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask you for personal information, such as your: name, email, social media profiles, date of birth, telephone/mobile number, residence/mailing address, work address, payment information.

If we receive or process any personal information that contains or is related to Cardholder Data or Sensitive Authentication Data (both defined in the Payment Card Industry International Data Security Standard version 3.2.1 of July 2018 (PCI DSS) (collectively referred to as Payment Information), we will use, disclose, transmit, store, manage, allow access to, and process such personal information in accordance with the PCI DSS as it applies to us.

2. Legal bases for processing

We will treat your personal information lawfully, fairly and transparently. We collect and process information about you only where we have legal grounds to do so.

These legal bases depend on the services you use and how you use them, which means that we collect and use your information only when it is necessary for the performance of a contract to which you are a party or to take steps at your request before enter into such a contract (for example, when we provide a service that you request from us); It serves a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests; you give us your consent to do so for a specific purpose (for example, you can authorize us to send you our newsletter); we need to process your data to comply with a legal obligation.

When you authorize us to use your data for a certain purpose, you have the right to change your mind at any time (but this will not affect the treatment that has already been carried out on the information).

We do not keep personal information for longer than necessary. While we retain this information, we will protect it by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we caution that no method of electronic transmission or storage is 100% secure and we cannot guarantee the absolute security of any data. Where necessary, we may retain your personal data to comply with a legal obligation or to protect your vital interests or those of another natural person.

3. Collection and use of information

We may collect, retain, use and disclose information for the following purposes and personal information will not be processed in a way incompatible with these purposes to enable you to tailor or personalize your experience on our website; to enable you to access and use our website, associated applications and associated social media platforms; to contact and communicate with you; for internal record keeping and administrative purposes; for analysis, market research and business development, including the operation and improvement of our website, associated applications and associated social media platforms; to offer you additional benefits; for advertising and marketing, including sending promotional information about our products and services and information about third parties that we think may be of interest to you; comply with our legal obligations and resolve disputes we may have; and to consider your job application.

4. Disclosure of personal information to third parties

We may disclose personal information to third-party service providers in order to enable them to provide their services, including (without limitation) server, hosting, and data storage service providers, ad networks, analytics, data loggers, errors, debt collectors, maintenance or troubleshooting providers, marketing or advertising providers, professional advisers and payment system operators; our employees, contractors and/or related entities; sponsors or promoters of any business we conduct; credit reporting agencies, courts, tribunals and regulatory authorities, in the event that you fail to pay for goods or services we have provided to you; courts, tribunals, regulatory authorities and law enforcement officials, as required by law, in connection with any current or future legal proceedings, or to establish, exercise or defend our legal rights; third parties, including agents or subcontractors, who help us provide you with information, products, services or direct marketing; and third parties to collect and process the data.

If personal information is connected to payment information, then, to the extent required by PCI DSS, we will only disclose or provide access to such personal information on a "need to know" basis.

5. International Transfers of Personal Information

The personal information we collect is stored and processed in Colombia, or where we or our partners, affiliates and third party providers maintain facilities. By providing us with your personal information, you consent to disclosure to these overseas third parties.

6. Your rights and control of your personal information

Choice and consent: By providing us with personal information, you consent to our collection, retention, use and disclosure of your personal information in accordance with this privacy policy.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set forth in this privacy policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person's consent to provide the personal information to us.

Restrict: You can choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us using the details below. If you ask us to restrict or limit the processing of your personal information, we will inform you how the restriction affects your use of our website or our products and services.

Data access and portability: You can request details of the personal information we hold about you. You may request a copy of the personal information we hold about you. Whenever possible, we will provide you with this information in CSV or other easy-to-read format. You can request that we delete the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

Correction: If you believe that any information we are holding on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply with the laws that apply to us regarding any data breach.

Complaints: If you believe we have breached a relevant data protection law and you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting forth the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt out of communications (including marketing communications), please contact us using the details below or opt out using the opt-out possibilities provided in the communication.

7. Cookies

We use "cookies" to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and is accessed each time you visit it, so that we can understand how you use our site. This helps us deliver content to you based on the preferences you have specified. Please see our Cookies Policy for more information.

8. Transfer of companies

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include the data among the assets transferred to any party that acquires us. You acknowledge that such transfers may occur, and any party that acquires us may continue to use your personal information in accordance with this policy.

9. Limits of our policy

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of those sites, and cannot accept responsibility for their respective privacy practices.

10. Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to inform users of changes through our website. Your continued use of this site after any changes to this policy will be deemed acceptance of our privacy and personal information practices.

If we make a material change to this privacy policy, for example by changing a legal basis on which we process your personal information, we will ask you to re-consent to the changed privacy policy.

Trans GTN Renta Car Colombia

Cra 43A #7-50, El Poblado

This policy is effective as of August 22, 2022.